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By following the detailed troubleshooting steps above, you should be able to identify and resolve the problem preventing Outlook from connecting to the Exchange server. Exchange connectivity can be influenced by numerous factors, including network configurations, firewall settings, DNS records, and client settings. For IT Outlook Not Sending or Receiving Email administrators, it’s crucial to identify and resolve issues related to these elements to maintain stable and secure access to the Exchange environment. Fortunately, Microsoft provides a suite of tools and techniques to simplify the testing process.

This is the Server and Application Monitor, which installs on Windows Server.By following the detailed troubleshooting steps above, you should be able to identify and resolve the problem preventing Outlook from connecting to the Exchange server.Use this Support Diagnostics Platform (SDP) manifest on an affected server that is running Exchange Server and that has the Client Access server role.This package will record throughput and response metrics for Exchange Server while simultaneously looking at server capacity.The panic you feel when Exchange just won’t work or suddenly slows down tells you that this application is too important to leave to chance.

Comprehensive Guide: Upgrading Windows Server 2012 R2 with Exchange 2016 to Windows Server 2016

The results screen tells you whether the test connected successfully and if not, where problems were encountered. You need to click on Expand All in order to see the full text of the detailed results. This information will include recommendations of actions to take if errors were encountered.

Verify DNS Resolution

If Autodiscover isn’t working, Outlook won’t be able to connect to Exchange. O&nbsp