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The other solution to fix Outlook sync issues is recreating Microsoft Outlook profile. Follow each step carefully to resolve synchronization errors. Sometimes an error appears in the Mail and Calendar apps when rebuild Outlook data file quickly the apps try to sync new email or calendar events. We’ve had sync issues with employees from time to time however, re doing the mail profile or wiping the Windows profile usually fixes it.

Method 4: Recreating the Outlook Profile

If you still can’t sync your email after removing your account and adding it again, you might need Office 365 sync problems and login fixes to add the account using advanced setup. For more information, see Add an account using advanced setup. Now, we will verify the server settings to fix the Outlook synchronization error. Knowing the reasons behind the Outlook sync issues will help us to fix this problem and prevent issues in communication and workflow.

Check the connectivity to your email server

Before you begin, make sure that your device has the latest operating system and app updates.Below are the steps I’ve taken to try to resolve this issue.Firewalls and antivirus software might prevent you from syncing your email and calendar events.If so, you’ll see a message that says, “There is a problem with the server’s security certificate. The security certificate is not from a trusted certifying authority.“This solution will be beneficial for users who are facing Outlook syncing issues because of corrupted PST or OST files.

When the user is signed into their mobile app, webmail, or the Outlook Stuck on Synchronizing Folders Windows Mail app, they are able to receive email perfectly fine with those. The issue is occurring only in the Outlook program installed on Windows. To update from Azure AD Sync to Microsoft Entra Connect, see the upgrade instructions.

Methods to fix Microsoft Outlook syncing error

I ran the PSTscan tool to check for anomalies on the OST file (which it found and repaired but the issue still occurs). However, with one particular client no matter what changes are made these sync issue still occur. We’re sorry you’re having problems with the Mail and Calendar apps for Windows 10. To fix the issue, please try each of the following solutions in order.

Microsoft Outlook Sync issues

To make sure there are no issues, click Test Account Settings to test the connection. It is possible for a corrupted Outlook profile to impede synchronization. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. If the problems do not occur in safe mode, its most likely an add-in causing grief. I’ve been in contact with Microsoft they had me migrate his account\data to another server this did not fix it.