The AppData folder hosts a lot of files, including bookmarks and cached pages. This might be slowing down or overriding other commands in Outlook. To disable this feature, you’ll need to edit the Windows Registry. It’s incredibly common to have Outlook crash because of a corrupted PST file. Updating your Outlook may conveniently solve the issues you’re experiencing. All you need to do is to check and install any updates for the app.

We have gone through many steps with Microsoft Support until they could help no further. We have tried to trouble shoot and done a system restore but there was no restore point troubleshooting Outlook startup issues and a startup repair and nothing worked. When we performed a startup repair this is the message we received. Outlook stores all your email messages, meetings and events, contacts, and tasks in data files.

If it does, the problem is definitely in your antivirus software. In this case, you can either contact its vendor for assistance or simply choose another protection program. When you install Outlook, an Inbox repair tool (scanpst.exe) is also installed on your PC. The Inbox repair tool can resolve problems by scanning your Outlook data files, and repairing errors. To use the Inbox repair tool, exit Outlook, and then follow the steps in Repair Outlook Data Files (.pst and .ost). As your mailbox size increases, more resources are required to open each folder.

Once this step is complete, the user will land in their Outlook inbox and be able to use all Outlook functionality with this new email address. You can also add the secondary connected accounts (Gmail, Yahoo, etc.) in Outlook.com as additional accounts in the Outlook profile. To access the calendar shared with your Microsoft 365 for business account, you’ll need to accept the invitation from Outlook on the web, iOS, or Android.

If so, wait a short time (usually two or three minutes) to see if Outlook troubleshooting Outlook startup issues starts working again. You might need to set Windows Update to automatically download and install recommended updates. Installing any important, recommended, and optional updates can often correct problems by replacing out-of-date files and fixing vulnerabilities. To install the latest Windows and Office updates, click the link below.

However, if you want to change your password with your email provider, you’ll need to visit their website or help desk, or contact your email administrator. For example, if you have a Yahoo! account, you first have to change your password at Yahoo.com. Once you’ve changed your password with your email provider, you can update the password in Outlook. See Change or update your email password for more information. Most Outlook problems can be fixed with proper troubleshooting.

If your account hasn’t been active in over 270 days, it is considered inactive. Live.com addresses are gone forever when they are deleted. You can still log in to Outlook with a legacy @live.com email address. If Microsoft Outlook is not working, we might be able to help you pinpoint why. We have created some tables to clarify how to access your email account using Outlook if you are still signed up for one of the providers Microsoft used to troubleshooting Outlook startup issues champion.

TrustedTech is dedicated to being a reliable resource for all software and technology support needs. Our relationship to the Microsoft Partner Network allows us to provide competitive pricing and authentic software and support, all with troubleshooting Outlook startup issues a much-needed human element. You can start Outlook in safe mode, disable your add-ins, and then try to open Outlook normally. Be sure to look where both Outlook exited and when it was restarted. Save the repaired file to PST, MSG, EML, PDF, HTML or export directly to Office 365. This tool has helped IT teams across healthcare, finance, education amongst many others.

If classic Outlook repeatedly prompts you for a password during setup, make sure that your caps lock isn’t turned on. This can also happen if you’ve entered your username incorrectly. Your user name is your full email address, for example If classic Outlook still can’t find settings for your email account, or you receive an error during setup, in many cases, you can set up your account manually. In many organizations, Outlook is one of the most common and core programs that are used from day to day. Many businesses depend on it to keep their operations running, and having it break is a nightmare that usually ends up costing lots of money and causing a lot of frustration.

If the self-help doesn’t solve your problem, scroll down to Still need help? Switch your alias to an Outlook.com or Hotmail.com account. Customers using the contact support buttons at the foot of the support pages, or the “email us” links in support Virtual Agent, are unable to open the Help Pane. Check that you have not accidentally blocked the Gmail domain when blocking one Gmail user. Connect with experts, discuss the latest Outlook news and best practices, and read our blog.